Virtual Classroom: Policy Matters! Designing Your Office Policy Manual
Date/Time
December 1, 2025, 9:00 am to 12:15 pm
Cost
$59.00
Organizer
Ohio REALTORS®
Phone: 614.225.6229
Email:
Location
Virtual Classroom
An office policy and procedures manual can be the most dynamic document you have in your broker arsenal. Real estate licensees affiliated with a brokerage look to management for guidance in determining how they will respond to specific real estate situations that may or may not be covered by real estate law. Reduce your vicarious liability for licensee performance and build a firm foundation for your company mission and vision by attending this vital course on building your office policies.
Register TODAY for this important program!
- This livestream webinar is certified for 3 hours of real estate credit.
- Attendees will need to access the program with a device (phone, laptop, PC) that has a camera, speaker, microphone, and reliable, high-speed internet access. Video, audio, and internet access are all necessary to successfully attend class. Please make sure to test everything ahead of time at https://zoom.us/test
- Attendees must turn on their video camera and stay within view during the program to receive CE, as active participation will be monitored. Per ODRE requirements, you must be present for at least 90% of the program to receive credit.

INSTRUCTED BY: Melanie McLane, ABR, CRB, CRS, e-PRO, GREEN, GRI, RAA, SRES, SRS, RENE
Melanie McLane is a second-generation REALTOR® who is an appraiser, broker, and educator. A graduate of Kenyon College in Gambier, Ohio, she is a certified as a distance instructor (CDEI) and is an Appraiser Qualifications Board-approved USPAP (Uniform Standards of Professional Appraisal Practice) instructor. She served as a subject matter expert/author for the Pricing Strategy Advisor course for the National Association of REALTORS® (NAR), as well as for other NAR courses, including RSPS.
In 2008, she was inducted into the REBAC Hall of Fame as an instructor, and in 2012, was named RSPS of the Year for her contributions to the RSPS course. In 2018, the Pennsylvania Association of REALTORS® named her REALTOR® of the Year. She continues to list, sell, and appraise properties, as well as teach.
Contact: Deanna Wright, Professional Development Coordinator -