FAQs About the New LPI System
The Ohio Department of Commerce Division of Real Estate & Professional Licensing continues to make improvements to the new eLicensing LPI system. Below are commonly asked questions that they've put together to help you avoid time on the phone. View the full FAQs on the Divisions website.
What does the new eLicense system mean for me?
Many applications that used to require paper forms must now be completed online in the eLicense LPI. The Division no longer accepts paper forms for processes available online. Licensees need to claim their licenses online as soon as possible. Learn how to claim your license here.
Can I still get a walk-in receipt?
No, now that most applications must be completed online in the eLicenses portal, the Division no longer provides walk-in receipts. License transfers and reactivations can be completed fully online — no more printing applications and having to drive them in.
How do I view my license information?
The Division is currently in a transitional phase to the new eLicense LPI system. The Historic License Lookup is still available, but stopped updating when the new system went live on 10/20/2025. The new license lookup in LPI will not be fully up-to-date until all licensees claim their licenses in the new system.
How do I find my license number and expiration date while claiming my license in the eLicense LPI?
You can find your license information in the Historic License Lookup. Try searching by your first and last name OR license number only. Do not enter additional information, as this will overwhelm the system and not return any results.
How do I know the current status of my license?
Need to know if your transfer was successful or if your license is suspended? The Division is publishing a licensee database on a daily basis, which combines information from the previous system with updates from the new system. Once you download the database, you can search by your name or license number.
If you use the database frequently, you may need to clear your cache or open it in an incognito browser to see the most updated version. The database is dated at the top with the date.
How do I view what CE I have completed?
CE that was completed prior to 10/1/2025 will show up in the Historic License Lookup. CE that was completed after 10/1/2025 may not show up online. Ohio law requires licensees to keep records of their completed CE for six years in case of an audit. The Division recommends keeping a file on your computer with your certificates of completion, as well as a paper file to use as a backup. When it comes time to renew your license, you'll be able to upload certificates for any courses that are not already listed with your online license renewal.
Currently, in the new eLicense LPI system, your completed CE will only be viewable when you enter your 60-day renewal window. You will still have the opportunity to upload missing CE if necessary.
How do I renew my salesperson or broker license?
Important: If you have not claimed your license in the eLicense LPI system, you will not receive a renewal notice reminder. Claim your license ASAP so that you will receive the renewal reminder email from the new system.
There are three parts to your renewal: answering the renewal and ethical questions, submitting your 30 hours of CE and paying the fee. The 30 hours of CE should include three hours of each of the core sources: Canons of Ethics, Core Law and Civil Rights. Brokers will also need to include Broker Responsibilities. You will need to upload certificates for any courses that are not already listed in your renewal.
You can renew up to 60 days prior to your due date in eLicense LPI. Be sure to renew no later than 11:59 p.m. on your due date or your license will be suspended. View instructions on submitting your renewal.
I'm having trouble adding my CE to my renewal.
To add CE to your renewal, start typing the course number in the field, then select the course number from the drop-down list. The course must be selected from the drop-down list to proceed.
If you have questions not addressed above, the Ohio Department of Commerce Division of Real Estate & Professional Licensing may have it on their FAQs webpage. You can also visit their website to learn more about the eLicenseing LPI system and find help for additional questions.
